{"id":1516,"date":"2025-12-27T02:41:05","date_gmt":"2025-12-27T02:41:05","guid":{"rendered":"https:\/\/www.ondalentastudio.com\/?page_id=1516"},"modified":"2025-12-29T06:06:05","modified_gmt":"2025-12-29T06:06:05","slug":"billing-shipping","status":"publish","type":"page","link":"https:\/\/www.ondalentastudio.com\/?page_id=1516","title":{"rendered":"Billing &amp; Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1516\" class=\"elementor elementor-1516\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5ad723b e-flex e-con-boxed e-con e-parent\" data-id=\"5ad723b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-18b48d7 e-con-full e-flex e-con e-child\" data-id=\"18b48d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b624a4 elementor-widget elementor-widget-wd_extra_menu_list\" data-id=\"1b624a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_extra_menu_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<ul class=\"wd-sub-menu wd-sub-accented  mega-menu-list\">\n\t\t\t\t<li class=\"item-with-label item-label-primary\">\n\t\t\t\t\t\n\t\t\t\t\t<ul class=\"sub-sub-menu\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-primary\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1468\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tContact us\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-green\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1516\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tBilling &amp; Shipping\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-primary\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1524\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tReturns &amp; Exchanges\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-primary\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1526\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tBlack Friday Terms &amp; Conditions\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-red\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1505\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRing Size Guide\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-primary\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1494\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tJewellery Care\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<li class=\"item-with-label item-label-primary\">\n\t\t\t\t\t\t\t\t<a  href=\"https:\/\/www.ondalentastudio.com\/?page_id=1460\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tFAQ\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/li>\n\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-461ba60 e-con-full e-flex e-con e-child\" data-id=\"461ba60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b6b5bc elementor-widget elementor-widget-wd_text_block\" data-id=\"9b6b5bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Billing &amp; Shipping<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c671e6e wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"c671e6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">POST CHRISTMAS WORKSHOP CLOSURE<br \/>\nEXTENDED PRODUCTION TIMELINES<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Production will be paused for our workshop closure from the 23rd December, re-opening on the 7th January. Please note, all orders placed after the 23rd December will commence production from the 7th January. This must be considered when calculating production timelines during this period.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e545741 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"e545741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">SHIPPING<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>We offer free express shipping for all orders over $200 worldwide*.<\/p><p>Orders placed online are processed Monday-Friday AEST. Production times exclude weekends and public holidays. Production times are outlined at time of purchase and are active from the first business day after placing an order.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e85d6a wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1e85d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Holiday Gifting | Shipping Cut-off Dates | Australia<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>All Natasha Schweitzer pieces are crafted to order and carry individual production timelines. To ensure pre-Christmas delivery, please note production timelines in product descriptions.<br \/><br \/>Once your order has been crafted, the following dispatch cut-off dates apply for pre-Christmas delivery via Australia Post Express:<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97ca002 elementor-widget elementor-widget-wd_text_block\" data-id=\"97ca002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><strong>18th December: NT, TAS, WA<br \/>19nd December: NSW, ACT, VIC, QLD, SA<br \/><br \/><\/strong><em>Please note: these dates are based on Australia Post\u2019s recommended guidelines. While we will dispatch your order within these timeframes, delivery delays may occur that are outside of our control.<\/em><em><strong><br \/><br \/>Ready to Ship<br \/><br \/><\/strong><\/em>Ready to Ship items, must be ordered one day prior to dispatch cut-off date for your state to ensure arrival before 25th December.<br \/><br \/><em><strong>Crafted-to-order<br \/><\/strong><\/em><br \/>Please see individual product descriptions for production times as a guide when placing orders. Allow an additional 1-3 business days on all production timelines for express shipping.<br \/><em><strong><br \/>Black Friday Orders<br \/><\/strong><\/em><br \/>All orders placed within the promotion period incur an additional production time of 7-10 business days. We are unable to fast track orders or guarantee delivery dates.<br \/><br \/>If you are unsure when placing an order, please contact our customer care team<br \/>at\u00a0<a href=\"mailto:info@natashaschweitzer.com\">info@natashaschweitzer.com<\/a>\u00a0for further guidance.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-729c378 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"729c378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Holiday Gifting | Shipping Cut-off Dates | INTERNATIONAL<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Shipping times vary for each country. Please contact our customer care team at\u00a0<a href=\"mailto:info@natashaschweitzer.com\">info@natashaschweitzer.com<\/a>\u00a0for further information and shipping cut-off dates for<br \/>your specific country.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-77a85c7 e-con-full e-flex e-con e-child\" data-id=\"77a85c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4db4b elementor-widget elementor-widget-wd_accordion\" data-id=\"ef4db4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-left wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tAustralian shipping\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Orders within Australia are shipped via Australia Post Express with tracking and signature on delivery.<br \/><br \/>For orders under $200 a flat rate of $10 for shipping will be charged. Once your item has been dispatched we will notify you via email with your tracking number.<br \/><br \/>Please check your spam\/junk mail folders for order confirmations and tracking information.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tInternational shipping\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Orders outside of Australia are shipped via DHL Express or Australia Post or FedEx (all with signature on delivery).<br \/><br \/>For orders under $200 a flat rate of $40 for shipping will be charged. All international purchases are exempt from Australian taxes.<\/p><p>Although we may use Australia Post, we advise you to track your order via your national postal service once your parcel has arrived in your designated country, as they will alert you of any custom\/duties that may need to be paid, and will also deliver your parcel.<strong><br \/><br \/><\/strong>Please note, prices do not include overseas custom duties or taxes that you may incur.\u00a0You will be notified at the checkout of the duties and taxes that are payable, and they will then be pre-paid.\u00a0Duties and taxes are not determined by Natasha Schweitzer, they are determined by each country's governing border force.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tDelivery timeframes\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Please note, any delivery timeframes provided are estimates only and Natasha Schweitzer cannot be held accountable for late deliveries.<br \/><br \/>Please email\u00a0<a href=\"mailto:info@natashaschweitzer.com\">info@natashaschweitzer.com\u00a0<\/a>for any further information required.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact us Billing &amp; Shipping Returns &amp; Exchanges Black Friday Terms &amp; Conditions Ring Size Guide Jewellery Care FAQ Billing<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1516","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=\/wp\/v2\/pages\/1516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1516"}],"version-history":[{"count":5,"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=\/wp\/v2\/pages\/1516\/revisions"}],"predecessor-version":[{"id":1558,"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=\/wp\/v2\/pages\/1516\/revisions\/1558"}],"wp:attachment":[{"href":"https:\/\/www.ondalentastudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}