Exchange Policy
At Natasha Schweitzer, we take pride in crafting timeless pieces of exceptional quality. Our commitment to excellence
extends to our customer service, ensuring a seamless experience should you require an exchange or adjustment.
We are pleased to offer exchanges within 14 days of purchase. To be eligible, items must be in their original,
unworn condition with all packaging intact. Please note, we do not offer refunds with the exception of faulty items upon inspection by our jewellers.
Items purchased during a promotional period are subject to the promotional conditions in place at the time of purchase.
Seasonal Sale products are Final Sale and are not eligible for return or exchange, with the exception of faulty items,
as deemed upon inspection by our jewellers.
Every piece is carefully crafted to order. Within each product description, you will find an estimated crafting timeframe, oran indication if the piece is available for immediate dispatch.
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